Frequently Asked Questions

Listed below are some of the most frequently asked questions. To navigate through them, simply click on the link and the answers will appear below the question.

Placing an Order

What are your hours of operation?

Our dispatch is generally available from 5:00 am to 5:00 pm Monday through Friday and from 6:00 am to 12:00 pm on Saturdays. If all orders are dispatched early on Saturday, dispatch may close early. Our office is open Monday through Friday from 8:00 am to 5:00 pm.

How can I pay for my concrete?

You can pay several different ways:

  • Pay the exact amount in cash on the jobsite (drivers do not carry change)
  • You may pay with a credit card. We prefer to have the cardholder come into the facility so we can verify that it is not a stolen card, but payment may also be made via the telephone or website.
  • If your contractor is an account holder, they may pay for the concrete directly. This can cause a problem if the contractor is not reputable and does not actually have an account established. As a material supplier, we are entitled to mechanics lien rights. What this means is when we supply a product, if we are not paid for it, we have the right to file a lien on the property where the material was supplied. The best way to ensure this does not happen is to check the Contractors State License Board (CSLB) website for the contractor's license status. Next, check with us to verify account status of contractor. Finally, either pay for the concrete yourself or issue a joint check made out to the contractor and Allied Concrete & Supply.

How do I find a good contractor?

There are several things to do. Check with our dispatcher or sales staff to see if they know a contractor or ask friends and family if they know of someone. You can also look in the telephone book or check around your neighborhood. Once you have a list of a few contractors, check the CSLB website for each contractor's license and bond status. Next, get references from the contractors for work that they've done previously. Call the provided references. If possible, go look at some of the work that they've done. Keep in mind, price is not the only factor to consider when looking for a contractor. In most cases, you get what you pay for. If one price is extremely low, they are probably not figuring something that's necessary into their bid.

How do I place an order?

Call our dispatcher at (209) 524-3177 ext. 2. Make sure you have all your information that we will need ready.

What information will I need to place an order?

  • Know when you want to pour (the date and time preferred), our dispatcher will let you know what the availability is for that date and time.
  • Have your dimensions ready or know how many cubic yards of concrete you need and what type of mix you will need (5 sack ¾" rock, 6 sack Pea Gravel, pump mix, etc.). If unsure of requirement, ask our dispatcher for a recommendation. PLEASE REMEMBER, it is your responsibility to know what local codes and restrictions are, not our dispatcher's, but most commonly, a 5 sack ¾" rock mix (3000 psi) is used for driveways, sidewalks and patios. A 6 sack pea gravel mix (2000 psi) is used primarily for pumping concrete. For heavy vehicle traffic, a 6 sack ¾" rock mix (4000 psi) may be the right choice.
  • Know the "slump", or how fluid you want the concrete. This is a physical measurement that usually tells how much water is desired in the mix, or if a high strength/low permeability or colored mix is used, concrete admixtures can increase slump without damaging concrete or color like water will. Usually a 4" – 5" slump is recommended. (for more information, see section on too much mix water and sand).
  • Know the address and cross streets for delivery.
  • Have a contact telephone number for the owner and contractor.
  • Let us know if you're planning on pumping the concrete, need to schedule our concrete pump with your order, and if you need any extra products such as fiber, accelerator, retarder, color, etc.
  • For colored concrete, know which color you want and who the manufacturer is.

How much notice is required when placing an order?

This will vary depending upon the size of the pour and the desired day and time of delivery. Generally, we require a couple of days notice for weekdays and approximately 1 weeks notice for Saturday deliveries.

If you have any other questions or concerns regarding concrete, our business, please do not hesitate to call our office at (209) 524-3177 or email us through our Contact Us page.